Returns + Shipping

 

RETURN POLICY

If you are not completely satisfied with your online purchase, you can send it back to us for a refund or credit within 10 days of the date your package was delivered.

To be eligible for a return, the item must be unused and sent back in its original packaging. All returns must be authorized by Sacred Thistle.

An $8 charge for return shipping will be deducted from your refund.

Special orders, beauty products, and discounted merchandise are final sale and cannot be returned. All returned merchandise must be in its original condition. Please email us before ordering if you are unsure. We reserve the right to deny credit if the merchandise returned does not meet our return policy requirements.  

Once we receive your return, we will refund the purchase amount to the original form of payment.

Once your return is received, processing can take up to 7-10 business days before your refund is issued.

SHIPPING

Domestic and international orders are processed and shipped within 2-7 days.

We are not responsible for delays in shipping or delivery once packages are with the carrier. It is the customer's responsibility to select the best shipping method for their needs, preferred delivery date, and location. If you require faster shipping times, please email the shop directly.

We are not able to cover lost, stolen or missing packages. If your package is lost or damaged in transit, we will work closely with the carrier to do everything possible to assist you. We highly recommend using a secure delivery address.

 

Oversized and fragile items:

Occasionally large shipments require additional shipping charges. In the event that your order requires an additional shipping charge, we will issue a separate shipping invoice and contact you directly for payment. If the shipping invoice is not paid within 48 hours, the order will be cancelled and fully refunded.